Policies

Excuse my dust while I update  I'll be back soon with new products and art. For questions please feel free to contact me, you can also find me at https://www.etsy.com/shop/WildlifeGardenerArt.

 

 

 

 

Payments

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

If you don't want to use Paypal for payment check out my Etsy shop here http://www.WildlifeGardenerArt.etsy.com

 

Shipping

  • Prints are shipped securely to you vis USPS First Class Mail or Canada Post. If you need your order faster please contact me and we can ship via Priority Mail for you (8.00 for most US shipments).
  • Prints are shipped 2 - 8 business days after your purchase:
  • Photo Prints usually ship within 1 - 2 Business days after your purchase;
  • Giclee Prints usually ship within 3 Business days after your purchase;
  • Stretched Canvas Prints usually ship within 3 - 6 Business days after purchase.
  • Custom orders will be shipped 14 - 21 days after payment,  I will update you on the progress of your order and send you a final picture for approval before shipping.
  • Orders will be shipped to the address you have on file with Paypal
    Orders returned to me or lost due to an incorrect address will result in new shipping charges, which will be the responsibility of the buyer.
  • US Shipping
  • Shipping charges - prints ship free to you via USPS.
  • Priority Shipping is available for $8.00 within the United States
  • I am happy to ship internationally, please contact me for shipping charges
  • If you would like your print shipped via Priority Mail, please let me know and I will change the shipping for you. Shipping charges for US Priority Mail is $8.00 per print + 0.50 for each additional pint

International Shipping

  • Shipping Charges
  • To Canada - one print or one Custom watercolor on paper - $18.00 + 5.00 for each additional 
  • International customers are responsible for any customs fees, import duties or VAT fees
  • Please Note:  International shipping times can vary greatly - from 14 days to 6-8 weeks, depending on destination, and may increase during Holiday seasons - USPS provides tracking information to many destinations, so we can check on the progress of your shipment if necessary

Refunds & Exchanges

  • Please contact me within 48 hours of receipt if you receive a damaged item.
  • After receiving pictures of damaged item I will be happy to replace it for you or issue a refund.
  • If you would like to return your item for any other reason please contact me within 7 days of receipt and ship to the address provided within 14 days for a refund.
  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Payment is required in full for custom orders at time of order
  • No refunds will be issued on custom orders
  • Please contact me with any questions or concerns - I will generally reply within 24 hours..

I appreciate your business and look forward to dealing with you!

Intellectual Property

All rights on art and images are reserved for Wildlife Gardener Art by D. Jackson and apply internationally.

Website images cannot be used without written permission from the artist

Rights are reserved by artist upon sale of works, which cannot be duplicated for resale or used in any form without a license from Wildlife Gardener Art by D Jackson